Workplace health strategies have become increasingly important for organizations and Occupational Therapists recognize that the health of an employee and the environment is determined by a variety of interacting factors. Occupational Therapy works to reduce the costly effects of disability and dependent living. It can mean the difference between returning to work and relying on someone or on disability income.
Occupational therapy works to break down the barriers which hinder an individual in their everyday activities be it personal management or work productivity. An Occupational Therapist will not only examine the physical effects of an injury or disease, but also address the psycho social, community and environmental factors that influence an individual’s overall function.
Vivacity Works is a fully black woman owned company, founded by Ms. Ntokozo Makhoba in November 2016. The company based in Gauteng, Limpopo, Mpumalanga in KwaZulu-Natal; and is positioned to serve the greater Natal area. The company provides various consulting services in matters that affect an individual’s work productivity as a result of health-related matters. The services offered are designed to enhance individual and organizational productivity for those who have experienced/ or are prone to experience injuries, illness or disability as well as incapacity and comprehensive disability management.
The company was founded following extensive experience in the insurance and private sector industries which led to a realization on the gap, myths and discrimination that still exists within most organisations regarding certain medical conditions and persons with disabilities. Vivacity Works Occupational Therapy therefore strives to find solutions and act as a link between the employer, all the stakeholders within the organisation such as wellness team, Human Resources etc. and the employee.

Ms. Ntokozo Makhoba graduated at the University of Pretoria as an Occupational Therapist in 2007. She therefore holds an honours degree in Occupational Therapy (B. Occ. Ther. Hons. -UP). She completed her one-year community service and stayed for an additional two years at the Madadeni Hospital in Newcastle where her focus was on acute physical and psychiatric rehabilitation. She then went on to work at Khanyani drug and rehabilitation centre (SANCA) where she conducted groups on life skills for a year. She subsequently joined Ekombe Hospital, Nkandla-KZN as an Occupational Therapist in January 2012 to October 2012 where she was exposed to all general conditions in paediatrics, neurological conditions and orthopaedic conditions.
“I was also involved in community work, doing home visits, assessing and issuing assistive devices (wheelchairs, walking frames etc.) to clients”.
Ms. Makhoba then relocated to Johannesburg to work with Selwyn Segal Centre as an Occupational Therapist for a year from 2012 to 2013 and the work entailed compiling and coordinating a therapeutic programme for people with intellectual disabilities. She held the position of Head Occupational Therapist and was responsible for coordinating the therapy programme for +/- 100 residents and supervise a staff team of 12. She later joined Alexander Forbes Health (Health Management Solutions) in November 2013 to October 2015 where she was employed as Disability Consultant and worked as an Assessor on Incapacity/Absenteeism case management and Disability Assessments. The majority of her work tasks involved report writing and all assessments done have to be written in concise English that indicated the recommendations that the Assessor made in order to assist the employer in dealing with absenteeism and incapacity in the work place. Her job tasks also included compiling monthly and quarterly 2 reports(relating to absenteeism rates) that were forwarded to our clients, detailing progress and plans of actions for the services that we provide. She was also required to attend/conduct meetings and
conduct training sessions (presentations) for clients.
She then went on to start Vivacity Works as a consultant Occupational Therapist for different private practices and she is also contracted by Metropolitan Health to assess Temporary Incapacity Leave and Ill-Health She currently conducts Functional Capacity Evaluation and case management services for Road Accident Fund Trusts and for Insurers. The main focus for Vivacity Works
Occupational Therapy is to provide holistic and integrated solutions to health matters affecting work performance.
Vivacity Works is managed by a qualified Occupational Therapist with expertise in the field of Physical/Psychiatric Rehabilitation and in the Insurance industry in the management of disability claims. This allows us to provide solutions and recommendations that complement wellness programs, facilitates return to work, manage disability and provide recommendations on incapacity solutions. We undertake continued professional development through research and training, ensuring that we remain consistent with new developments and that we keep to current legislation and maintain quality professional services.
Services provided include the following:
● Functional Capacity Evaluations for disability claims
● Employee wellness and disability consultations: disability identification, prevention and management, employee support
● Return to work programs with recommendations (accommodations, adaptations, alternative occupations)
● Case management for return-to-work post injury/disability
● Job evaluations
● Medico-legal assessments and reporting
All assessments are conducted using a combination of standardized and non-standardized assessment batteries, clinical observations and residual work capacity testing. Having obtained a Certificate in Ergoscience, the assessment tools utilised are in keeping with current research and takes into consideration relevant legislature. Services provided are client specific and ensure that the specific needs of client are met. Management of health-related matters in the organisation has the following benefits:
✔ It reduces direct and indirect cost of continued absenteeism and sick leave.
✔ It reduces insurance premiums by decreasing the claims experience for disability.
✔ It improves and promotes good labor practice.
✔ It allows the employer to make informed, prompt decision regarding disability/incapacity matters thereby avoiding litigation claims from employees who have been treated unfairly.
✔ It increases the productivity levels.